The Low Down

Select the "First Time BOGO" package during checkout. Valid ONLY for first timers for Drop In Classes only and does not apply to Open Pole Sessions, Workshops, Special Events, or Monthly Courses. 🛑New clients must show ID on first visit. Your waiver will emailed to you for signature upon sign up.

Yes. All classes, courses, and events must be registered in advance via the website or the Palm Beach Pole app.

You'll need a yoga mat for the warm up, drinking water, and a cloth or rag to clean your pole. Cleaning rags are sold in studio for $3 each and water bottles for $2 each. 🛑New clients must show ID on first visit.

POLE CLASSES: Keep your arms and legs bare as you'll need the skin to grip the pole. Please do not wear any jewelry, lotion, or oils on the day of your pole lesson. HOOP CLASSES: Wear leggings and long sleeves. FLOORWORK CLASSES: Kneepads are a must! Socks or heels should cover the feet.

Yes! Bring your favorite pole dance heels! If you're not into that, you can go barefoot or wear socks.

Yes. All guests in the building must be paid for. We do not allow spectators. It's more fun when your friends are doing it with you anyway! And yes, we can totally accommodate your pregnant friend so she can register too.

No, they don't have a weight limit.

The beautiful thing about pole is that you can start without ANY strength or ANY flexibility. Our beginner courses and classes are specifically designed to accommodate ANYONE. Just bring your pretty self and a good attitude!

After 10 minutes, you are considered a no show and forfeit your session credit and incur a No Show fee (see: Reschedule Policy). Missing the warm up greatly increases your risk of injury and negatively effects the flow of class.

DROP IN CLASSES Free cancel window: 12 hours before the session starts Cancel fees applied after the free cancellation window: Members are charged $10 Package/Full Price clients forfeit the session credit No show fees: Members are charged $15 Package/Full Price clients forfeit the session credit plus $5 OPEN POLE SESSIONS Free cancel window: 12 hours before the session starts Cancel fees applied after the free cancellation window: All clients forfeit the session credit No show fees: All clients forfeit the session credit plus $5 STUDIO RENTALS Free cancel window: 12 hours before the session starts Cancel fees applied after the free cancellation window: All clients forfeit the session credit No show fees: All clients forfeit the session credit MONTHLY COURSES Free cancel window: 48 hours before the session starts Cancel fees apply after the free cancellation window: All clients forfeit the session credits No show fees: All clients forfeit the session credit *One course make up session is allowed for a fee of $25* PRIVATE LESSONS Free cancel window: 24 hours before the session starts Cancel fees apply after the free cancellation window: All clients forfeit 50% of the session credit No show fees: All clients forfeit the session credit

All sales are final. No refunds, extensions, person to person transfers, or substitutions.

We reserve the right to cancel any session with less than 3 participants, in which case, we will notify you 2 hours prior to the session start time and your credit will be returned to your profile for use towards another session.

Under 18, we allow 16 years old with parent permission. Your guardian will need to accompany you to your first visit to show ID and sign a release form on your behalf.

At Palm Beach Pole, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our studio, whether in person, online, or through our services. Information We Collect We may collect the following types of information: Personal Information: Name, email address, phone number, date of birth, emergency contact, and billing information. Health and Safety Information: Injuries, fitness levels, or medical conditions relevant to participation. Booking & Attendance Records: Class reservations, cancellations, attendance history. Photos/Videos: With your explicit consent, we may use photos or videos from classes or events for marketing or promotional purposes. Website Usage Data: When you visit our website, we may collect data like IP address, browser type, and pages viewed. How We Use Your Information We use your information to: Schedule classes and manage bookings. Process payments and send receipts. Communicate with you about classes, promotions, and studio updates. Ensure safety during participation in classes. Improve our services and customer experience. Comply with legal or regulatory obligations. How We Share Your Information We do not sell your personal information. We may share your data with: Service Providers: Such as payment processors, scheduling software, or email platforms. Legal Authorities: If required by law or to protect our legal rights. All third parties are obligated to handle your data securely and only for authorized purposes. Photos & Social Media We respect your privacy. We will only share class or event photos/videos on social media or marketing materials with your written or verbal consent. You can opt out at any time by notifying us. Data Security We take reasonable steps to protect your data from unauthorized access, loss, or misuse. This includes secure servers, password protection, and restricted access. Your Rights You have the right to: Access the personal information we hold about you. Request corrections to your data. Withdraw consent for marketing communications. Request deletion of your information (unless required for legal or operational reasons). Changes to This Policy We may update this Privacy Policy occasionally. We will notify you of significant changes via email or in-studio notices. If you have any questions or concerns about this policy or your personal information, please contact us at support@palmbeachpole.com

Memberships can be frozen once per term in the case of travel, illness, pregnancy, injury, etc for a maximum of two billing cycles when notice is provided by email at support@palmbeachpole.com. Consequently, all upcoming sessions booked under the membership would canceled.

Early cancellation requires the purchase of the remaining balance of the contract. They can be cancelled without penalty anytime after the contract period ends when we are given a two week notice before the next billing cycle. Notice must be provided via email at support@palmbeachpole.com. Without notice of cancellation, autopay will continue as scheduled.

If non-payment occurs by issuing a dispute, stop payment, closed account, or otherwise, no further purchases will be allowed at our facility and your balance may be sent to an outside collection agency.